How to Get More Google Reviews for Your Restaurant

Even if your food and service are great, that doesn’t mean customers will leave a Google review.

A lot of customers leave happy but don’t think about leaving a review. The trick is to make it easy and ask at the right time.

Here are some simple ways to get more real Google reviews for your restaurant.

1. Ask customers at the right moment

Don’t wait several days after their visit to ask.

Good moments include when a customer compliments the food, says they enjoyed their experience, or is finishing their visit.

A simple request is enough:

“We’re glad you enjoyed it. We’d really appreciate it.”

Let customers know their feedback matters, but don’t make them feel pressured.

2. Make leaving a review easy

One of the main reasons people don’t leave reviews is because the process feels difficult.

If you ask customers to search for your restaurant on Google, they have to find the right business, open your profile, and then look for the review button.

Instead, give them a direct link to your Google review page.

A QR code can send customers straight to your review page, and an NFC card lets them tap their phone to get there. Google also recommends using a review link or QR code when you ask for reviews.

3. Put the review prompt somewhere visible

Consider where customers usually have their phones out. Locations can include:

• The checkout
• Restaurant tables
• The bar
• Near the exit
• Receipts or takeaway packaging

You don’t have to put review prompts everywhere. Try one or two spots first and see what gets results.

4. Give your staff a simple way to ask

Your staff don’t need to memorize a complicated script.

Something as simple as:

“Thanks for coming in. If you have a minute later, we’d love a Google review.”

That simple approach works well.

Teach your team to ask in a natural way when customers seem happy with their visit.

5. Don’t incentivise reviews

Don’t give customers discounts, free drinks, or other rewards for leaving reviews.

Google prohibits incentives for reviews and also prohibits selectively soliciting positive reviews.

Ask for honest feedback instead of asking customers to give you five stars.

6. Respond to the reviews you already have

Getting reviews is just one step.

Take time to reply to reviews, whether they’re positive or negative.

A genuine response shows potential customers that your business is paying attention and values feedback.

7. Build reviews into your normal customer experience

The best review strategy is something you and your team can do every day.

It can look like this:

Great experience → natural request → easy access → customer leaves review

A review card, QR code, or NFC tap point can make things easier for your staff and your customers.

Make leaving a review easier

The simpler you make the process, the more likely customers are to leave a review.

Rather than asking customers to look up your restaurant later, give them a direct link to your Google review page while their visit is still fresh in their mind.

RevvoTap gives restaurants and hospitality businesses a simple way to connect customers directly to their Google review page through a tap or scan.

Where’s the best place to put a Google review card?

Begin with one or two spots where customers are likely to use their phones:

• At checkout: Easy to notice when customers are paying.
• On tables: Customers can access it without needing to ask staff.
• At the bar: Useful for pubs and bars where customers spend time at the counter.
• On takeaway packaging: Gives takeaway customers an opportunity to review their experience.

Try out different spots and see which ones get the most reviews.

A simple review system for your restaurant

You don’t need a complex plan. Make sure your Google Business Profile is complete.

1. Create a direct Google review link or QR code.
2. Place it somewhere customers can easily see.
3. Give your staff an easy sentence they can use.
4. Ask at the right moment.
5. Respond to the reviews you receive.
6. Keep an eye on whether you’re getting more reviews over time.

The main challenge isn’t convincing customers to leave a review.

It’s just making it easy for happy customers to actually leave one.

Ready to make reviews easier?

RevvoTap helps hospitality businesses turn happy customers into completed review actions with a simple tap or scan.

Get RevvoTap